The Presidents new hotline has received nothing but bad press and continues to prove ineffective. The DA’s recent 13 hour attempt to get through to the hotline and had only six of their 51 calls answered. The average South African would have give up after the first attempt and those who do get through still have cross fingers in hope that there complaints do in fact get followed up and receive a reference number. The DA only received two reference numbers out their numerous complaints. However the is no sort of response or attempt of getting the side of the Hotline or the President regarding the 45 unanswered call. There is money and time being pumped into this hotline that has proven not very helpful in its attempt to hear and solve the complaints of its South Africans. With time and money that could be directed in a more productive avenue. Perhaps we need to be a little more patient since there has been said to be progress, “the improvements were slight” even if it’s minimal.
http://http//www.timeslive.co.za/news/article156076.ece
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